Managed IT Services
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IT Support Services

Shore Office Systems is thrilled to announce our joint venture into the IT Support Services industry.Now powered by TCI Technologies, we have the talent and expertise to diagnose and repair any and all technology related issues.

Our customers can now take advantage of a premium technology support package along with the service and reliability you have trusted for years, all in one place.

Over the past 12 years, TCI Technologies has become an industry leader, guiding companies from all over the tri-state area to a more efficient, and cost effective technology landscape. Shore Office Systems is proud to partner with such a credible resource, and we look forward to providing our customers with exceptional support as an industry leader for years to come.

 

 

Quantum Support PackagesLevel 1Level 2Level 3
Monitor server availability and performance***
Monitor Internet Connectivity***
Monitor & Implement A/V updates and licensing on Servers, Routers and Firewalls***
Monitor & Implement Anti-Spam updates and licensing on Servers, Routers and Firewalls***
Monitor Servers (Disk space, Memory & Availability)***
Monitor onsite backup solution on your Servers***
Monitor of proprietary remote backup solution***
Service Desk and Ticketing System***
Daily Updates and Patches on Servers, Routers and Firewalls***
Remote Server, Router and Firewall Support***
Quarterly Network Health Review with client and strategic planning***
Monthly Network Reports***
Vulnerability Scans on your network***
Monitor Workstations (Disk space, Memory & Availability)***
Monitor & Implement A/V updates and licensing on Computers **
Daily Updates and Patches on Workstations **
Remote Support on Workstations **
Onsite (Physical Support for all Servers, Workstations, Routers and Switches  *
Disaster Recovery Services for all Equipment  *
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